Privacy Policy
Version 1.0 – October 2022
Flux GmbH, Rue de commerce, 23, 1854 Leysin, Vaud, Switzerland
About us
This privacy policy ("Privacy Policy") explains how we process and protect your personal data when you use www.fluxautomation.ch, www.fluxprocesses.ch, fluxrpa.ch, fluxtransformation.ch, fluxtransformation.com or our services provided via these websites (together, the "Website").
The Website is operated by Flux GmbH, Rue de commerce 23, 1854 Leysin, Vaud, Switzerland ("Flux").
Unless otherwise defined in this Privacy Policy or in the General Terms & Conditions, the definitions used in this Privacy Policy have the same meaning as in the Swiss Federal Act on Data Protection.
1. Personal data Flux collects
Flux collects the following categories of personal data when you use the contact form on the Website:
Personal details
Contact details
Client requests
User information and usage data
2. How Flux collects personal data
Flux collects information about the users when they use the Website, including taking certain actions within it.
Directly
When users access, use, or otherwise interact with the Website.
When users correspond with Flux by electronic means.
When users sign up to receive newsletters and other marketing materials.
When users submit their data to Flux.
Indirectly
From third parties, such as social media plugins and third-party cookies.
3. Legal basis and purposes
Legal basis for collecting and using the personal data described in this Privacy Policy depends on the collected personal data and the specific purposes for which Flux collects it.
Contract: To perform contractual obligations or take steps linked to a contract with you. In particular:
To provide services.
To recruit.
Consent: Flux may rely on your freely given consent at the time you provided your personal data. In particular:
To provide users with news, special offers, newsletters, and general information about goods and services which Flux offers (requires explicit consent).
Legitimate interests: Flux may rely on legitimate and/or vital interests based on our evaluation that the processing is fair and reasonable. In particular:
To maintain and improve the Website and services.
To develop new services.
Public interest: To meet regulatory and public interest obligations. In particular:
To comply with applicable regulations and legislation.
4. Data retention
Flux retains personal data for as long as it is needed for the purposes for which it was collected or in line with legal and regulatory requirements or contractual arrangements.
5. Service providers
Flux may employ third-party companies ("Service Providers") to facilitate the operation of the Website, assist us in analysing how the Website is used or perform Website-related services, such as payment, or delivery of IT infrastructure services. These third parties have access to your personal data only and insofar as necessary to perform these tasks on behalf of Flux.
Type(s) of service providers who might access your personal data:
Web hosting and IT systems administrators
Marketing firms and social media
Tracking and analytics tools
6. Data transfers
Flux and/or the Service Providers may transfer your personal data to and process it:
In Switzerland
In the EU & EEA
Flux safeguards your personal data per contractual obligations and applicable data protection legislation when transferring data abroad.
Such safeguards may include:
the transfer to countries that have been deemed to provide an adequate level of protection according to lists of countries published by the Federal Data Protection and Information Commissioner;
applying standard data protection model clauses, binding corporate rules or other standard contractual obligations that provide appropriate data protection.
7. Data disclosure
Flux may disclose your personal data in the good faith belief that such action is necessary:
To comply with a legal obligation (i.e., if required by law or in response to valid requests by public authorities, such as a court or government agency);
To protect the security of the Website and defend Flux's rights or property;
To prevent or investigate possible wrongdoing in connection with Flux;
To defend Flux against legal liability.
8. Data security
Flux takes reasonable technical and organisational security measures that are deemed appropriate to protect your stored data against manipulation, loss, or unauthorised third-party access. Flux continually adapts security measures to technological developments.
Flux also takes internal data privacy very seriously. Flux's employees and the Service Providers that Flux retains are required to maintain secrecy and comply with applicable data protection legislation. In addition, they are granted access to personal data only insofar as this is necessary for them to carry out their respective tasks or mandate.
The security of your personal data is important to Flux but remember that no method of transmission over the Internet or electronic storage is 100% secure. While Flux strives to use commercially acceptable means to protect your personal data, Flux cannot guarantee its absolute security. Flux recommends using antivirus software, a firewall, and other similar software to safeguard your system.
9. Your rights
You have the below data protection rights. Flux will respond to your request without undue delay, at the latest within one calendar month after receipt. Please note that Flux may ask you to verify your identity before responding to such requests, and that to comply with your request, Flux must receive an email to info@fluxautomation.ch containing the text “GDPR data protection” within the email subject field.
Right of access: You have a right to request a copy of your personal data, which Flux will provide to you in an electronic form.
Right to amendment: You have the right to ask Flux to correct our records if you believe they contain incorrect or incomplete information about you.
Right to withdraw consent: If you have provided your consent to the processing of your personal data, you have the right to withdraw your consent. This includes cases where you wish to opt-out from marketing communications. Once Flux has received notification that you have withdrawn your consent, Flux will no longer process your information for the purpose(s) to which you initially consented unless there is another legal basis for processing. To stop receiving emails from Flux, please click on the 'unsubscribe' link in the email you received.
Right to erasure: You have the right to request that Flux deletes your personal data when it is no longer necessary for the purposes for which it was collected or when it was unlawfully processed.
Right to restriction of processing: You have the right to request the restriction of our processing of your personal data where you believe it to be inaccurate, our processing is unlawful, or where Flux no longer needs to process it for the initial purpose, but where Flux is not able to delete it due to a legal obligation or because you do not want Flux to delete it.
Right to portability: You have the right to request that Flux transmits your personal data to another data controller in a standard format such as Excel, where this is data which you have provided to Flux and where Flux is processing it on the legal basis of your consent or to perform the contractual obligations.
Right to object to processing: Where the legal basis for the processing of your personal data is Flux's legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. Flux will abide by your request unless there is a compelling legal basis for the processing which overrides your interests or if Flux needs to continue to process the personal data for the exercise or defence of a legal claim.
Right to lodge a complaint with a supervisory authority: You have the right of appeal to a data protection supervisory authority if you believe that the processing of your personal data violates data protection law. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch/edoeb/en/home.html).
10. Links to third-party apps and sites
The Website may contain links to websites or apps that are not operated by Flux. If you click a third-party link, you will be directed to that third party's site or app. Flux has no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
11. Cookie policy
Cookies are files with a small amount of data that are commonly used as a unique anonymous identifier. These are sent to your browser from the website you visit and stored on your computer's hard drive.
These cookies are used to collect information and improve the Website. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse the cookies, you may not be able to use some portions of the Website.
12. Changes to this privacy policy
Flux may update this Privacy Policy from time to time. Flux encourages you to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact us
If you have any questions about this Privacy Policy, do not hesitate to get in touch with us at: